Pests in care settings
- Bed bugs arriving with new residents' belongings or visitors
- Mice in kitchens, laundry rooms and stores
- Flies in kitchens, dining areas and around waste
- Cockroaches in kitchens and warm plant rooms
- Wasps and pigeons outside
Working with residents
We plan treatments around residents' routines, explain what we are doing to staff and, where needed, to residents and families. Where rooms need treating, we agree with the manager how residents will be cared for while the work is done.
Bed bugs in care homes
Bed bugs are not a sign of poor care; they arrive in luggage, furniture and clothing. Early detection matters. Staff who change beds can spot the signs, and we can train them on what to look for. Treatment covers the affected room and checks neighbouring rooms.
Records and inspections
The Care Quality Commission expects services to keep premises clean and safe. Our reports document inspections, findings, treatments and recommendations, ready for internal audits and inspections. Many homes choose a pest control contract for regular monitoring.
Questions and answers
Can treatment be done while residents are in the building?
Usually yes. We plan each treatment so residents are kept away from treated areas for as long as needed.
Do you provide staff training?
We can show staff how to recognise the early signs of bed bugs, rodents and other pests.
Will you keep records for CQC?
Yes. Every visit is recorded in a written report.
Related pages
This page is general information, last reviewed on 19 October 2026. It is not a substitute for an on-site inspection.